Once you have determined that the documentation and Web site do not contain the answer you need, the best way to contact the technical support department is through e-mail.
Contact Email addresses can be found on the product web site.
We will send you a response within 24 hours with answers to your questions.
The technical support department at myZure LLC, likes to provide detailed and accurate answers to all of your questions. In order to do so, our representatives will need the following information:
Your full name and the name of the registered user, if different.
Your street address, phone and fax number, and e-mail address.
Softclaim Product ID and the version number.
The system information of the computer you are using, including the model of the machine and the operating system, the amount of memory, etc.
A detailed description of the problem. Describe any error messages exactly as they appear. Please list also the steps and conditions that led to the problem.